Peregrin Services Corp

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Debt Management That Works
For You And Your Customer

A turnkey lender solution that gives you control, improves the customer experience, and enhances debt management

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There’s Too Much At Stake

Many banks are stuck using outdated and labor-intensive processes for their debt management program, and run the risk of:
Making errors which cost
them and their customers
Wasting time
and money
Unhappy customers
who complain
Slower
debt recovery
You Can

Take Control Of Debt Management

As you grapple with competing priorities everyday, it can be easy to overlook an inefficient debt management program. Left unchecked though, or trying to fix it with band aid solutions, can lead to costly errors affecting you and your customers…and leave you open to compliance gaps.

You end up wasting time, money and manpower that could be put to better use, and dissatisfied customers start to complain. Over time, this could escalate to the risk of litigation and penalties, and damage to your bank’s reputation.

Peregrin provides a purpose-built platform that simplifies, automates and streamlines your debt management processes, so that you can have more control and improve customer experience while you recover debts with greater success.
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What Clients Are Saying…

“DMP support was a big part of our program cost. 75% of our calls from agencies were for balance inquiries, proposal status, or policy/procedure questions. Almost all of those calls can now be resolved for agencies on the Peregrin platform. That has freed up staff time for other purposes, enabled us to schedule responses instead of answering calls, and helped make the program work more smoothly. The performance, savings, and re-focus of resources has been significant.”
“We used Peregrin’s broadcast communications and document repository in the past so agencies could see our policies and updates. Now, we also use Secure Messaging, which allows us to message one or a few agencies at a time, so we can address individual questions or communicate to only those agencies completing our grant applications. Since they can reply, it’s faster, and there’s no need for phone calls. We also get things done with fewer exceptions and less work overall.”
3 Ways To

Optimize Debt Management Processes

Debt Management Automation
Remove slow, laborious processes and the problems they bring with our automation solution. Easy to set up and cost-effective, this helps monthly repayments roll in faster while improving data management and communication.
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CARD Act Line
Our toll-free credit counseling information line is updated quarterly to ensure compliance with the CARD Act, so you no longer run the risk of an audit discovering your phone line isn’t compliant. And it is customized to your bank’s credit counseling needs.
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Grant Applications
Ditch cumbersome and disorganized counseling agency grant applications with our Agency Data Management application. With a swift setup process, it runs itself, stores previous application responses, and exports pre-organized data.
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Enhance Your Debt Management Program

Clunky and cumbersome debt management processes just won’t cut it anymore. Minimize errors, improve customer experience and simplify debt recovery with our turnkey platform.
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3 Simple Steps To

Optimize Debt Management Processes

Schedule A Call
Speak with our team about your challenges with your current debt management processes.
Clarify Next Steps
And Roadmap
Walk away with a clear outline of your repayment process solutions.
Optimize Processes For
Debt Management Plans
Get started on our online platform for a smooth, streamlined and efficient process.
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5 Mistakes that Impact your Debt Management Processes

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Resources

Data analytics: The secret sauce to improving debt management

In today’s rapidly evolving financial landscape, banks and other financial institutions are increasingly appreciating the crucial role that data analytics plays in optimizing debt management programs. For too long now, these entities have operated in reactive mode, missing out on opportunities to improve both portfolio performance and customer outcomes. By

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